Introduction

primoquakoniyria ("we," "us," or "our") operates primoquakoniyria.com and provides finance control services to help Australians manage their personal finances more effectively. We understand that your financial information is sensitive, and we're committed to protecting your privacy while delivering the tools and guidance you need.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Personal Information

We collect several types of information to provide and improve our finance control services:

• Contact details including name, email address, phone number, and postal address
• Financial information such as income, expenses, budget categories, and financial goals
• Account information including usernames, encrypted passwords, and service preferences
• Transaction data when you connect bank accounts or input financial records
• Device information including IP address, browser type, and operating system

How We Collect Information

We collect information directly from you when you register for our services, complete forms, or communicate with us. We also gather data automatically through cookies and similar technologies when you use our website. When you connect external financial accounts, we receive information through secure, encrypted connections with your consent.

How We Use Your Information

Your information helps us provide personalized finance control services and improve your experience:

• Delivering budget tracking, expense categorization, and financial planning tools
• Providing personalized recommendations based on your financial patterns
• Sending service updates, educational content, and account notifications
• Improving our services through data analysis and user feedback
• Ensuring security and preventing fraud or unauthorized access
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We don't sell your personal information to third parties. We only share your information in specific circumstances necessary for our services or as required by law:

Service Providers

We work with trusted third-party service providers who help us deliver our services, including cloud hosting providers, payment processors, and customer support platforms. These providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request. This includes compliance with tax obligations, anti-money laundering requirements, or cooperation with law enforcement investigations when legally compelled.

Business Transfers

If primoquakoniyria is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such change in ownership or control of your personal information.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights:

How to Exercise Your Rights

To exercise any of these rights, contact us at info@primoquakoniyria.com or call +61415856205. Include your full name, account email address, and specific details about your request. We may need to verify your identity before processing requests involving sensitive information.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Secure data centers with physical and digital security measures
• Regular backup procedures and disaster recovery planning

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication when available, and monitor your accounts for suspicious activity.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Active account information is retained while your account remains open
• Financial transaction data may be retained for up to 7 years for tax and regulatory purposes
• Communication records are typically retained for 3 years for customer service purposes
• Marketing preferences are retained until you opt out or request deletion

When you close your account, we'll delete your personal information according to our retention schedule, except where we're required to retain certain records by law. Anonymized data may be retained for statistical and service improvement purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and provide personalized services. These technologies help us remember your preferences, analyze site usage, and improve our services.

Types of Cookies We Use

• Essential cookies required for basic website functionality and security
• Preference cookies that remember your settings and customization choices
• Analytics cookies that help us understand how you use our website
• Marketing cookies used to deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality and your ability to access some features of our services.

International Data Transfers

Your personal information is primarily stored and processed in Australia. However, some of our service providers may process data in other countries with adequate data protection standards. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with international partners who demonstrate strong privacy protections and commit to handling your information in accordance with Australian privacy standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.

Privacy Complaints

If you have concerns about how we handle your personal information, please contact us first so we can work to resolve the issue. We take privacy complaints seriously and will investigate promptly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can find more information about the complaint process on the OAIC website at oaic.gov.au.